Fortune111 Privacy Policy — Malaysian User Data Protection
Fortune111 is committed to protecting the privacy and personal data security of all users in Malaysia. This Privacy Policy clearly explains what information we collect, how it is used, who it is shared with, and what your rights are as a user of our platform. Please read this document carefully before using any fortune111 services.
Contents of This Policy
- Information We Collect
- How We Use Your Information
- Cookies & Tracking
- Data Storage & Security
- Third-Party Sharing
- User Rights & Policy Changes
What Information Do We Collect?
Fortune111 collects several categories of information from users during registration, platform use, and transaction activity. This collection is conducted transparently and solely to provide each Malaysian user with a better, safer, and more personalised experience.
Account information collected during registration includes your full name, phone number, email address, and encrypted password. Users may also be required to provide identity verification details such as an IC number or other official documents to meet legal compliance requirements.
Device and browser information collected automatically when you access the platform, including device type, operating system, IP address, browser type, and login session data. This information is used to identify suspicious activity and enhance account security.
Payment information such as bank name, partial account number (not in full) and transaction records in MYR are retained to facilitate deposit and withdrawal processes. fortune111 does not store full credit or debit card details on our servers.
Categories of Data Collected
- Account Data — name, email, phone number
- Verification Data — identity documents (if required)
- Device Data — IP, browser type, login session
- Transaction Data — MYR deposit & withdrawal records
- Usage Data — pages visited, session duration, in-platform actions
- Cookie Data — browser preferences and session information
How Is This Information Used?
Allows users to log in, access their accounts, update personal information, and process withdrawal requests securely and accurately in accordance with verified records.
Detects suspicious login activity, prevents fraud, verifies user identity during large transactions, and ensures each account is accessed only by its rightful owner.
Accurately processes MYR deposits and withdrawals, verifies transaction status, sends payment notifications, and resolves any financial disputes that may arise.
Analysing platform usage patterns in aggregate and anonymised form to identify areas for improvement, enhance the interface, and resolve technical issues more efficiently.
Sends important account notifications, policy updates, transaction confirmations, and responses to customer support enquiries through your registered channels.
To fulfil the reporting and record-keeping obligations required under Malaysian law, including requirements related to anti-money laundering and user protection.
Cookies & Tracking Technologies
Fortune111 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored by your web browser when you visit our platform, helping our systems remember your preferences and keep your login session secure.
We use several types of cookies. Session cookies automatically deleted when you close your browser. Persistent cookies stored for a longer period to remember your language preferences and account settings. Analytics cookies helps us understand how users interact with the platform so we can improve its features and content.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform, including the login process and session security.
Data Storage & Security
All fortune111 user data is stored on servers protected by SSL encryption and strict technical security measures. Access to user data is limited to staff who require it to perform their duties, and all access is logged for audit purposes.
Fortune111 employs the latest industry security protocols, including data encryption in transit and at rest, intrusion detection systems, and regular data backups. User passwords are never stored in plain text — they are hashed using secure algorithms before being saved.
User data is retained for as long as necessary to fulfil the purpose of collection and meet relevant legal obligations. Once an account is permanently closed, data will be deleted or anonymised within a reasonable timeframe in accordance with our records retention policy.
Is Your Data Shared with Third Parties?
Fortune111 does not sell, rent, or disclose users' personal data to third parties for marketing or commercial purposes. User privacy is our top priority, and we do not use your data for any purpose beyond what is stated in this policy.
However, in certain circumstances, we may need to share limited information with trusted third parties. Payment service providers receives the information necessary to process MYR deposit and withdrawal transactions. They are bound by strict confidentiality agreements and are not permitted to use that data for any other purpose.
Authorities and regulatory bodies may disclose information when fortune111 is legally obligated to do so, such as in financial crime investigations or official requests from Malaysian government agencies. In such cases, we will only disclose the minimum information required.
All third parties we work with are bound by data processing agreements that set protection standards no less stringent than this policy. fortune111 is committed to ensuring our service partners handle user data responsibly.
Data Sharing Circumstances
- Payment Providers MYR transaction details for deposits & withdrawals only
- Government Authorities When required by Malaysian law
- Technical Service Providers Limited to data required for platform operations, subject to NDA
Your Rights as a User & Policy Changes
As a fortune111 user in Malaysia, you have certain rights regarding the personal data we hold about you. We are committed to making it easy for you to exercise these rights promptly and without unnecessary barriers.
Right to Access: You have the right to request a copy of the personal data we hold about you. This request can be submitted through customer support and will be processed within a reasonable timeframe.
Right to Rectification: If you find that any information we hold about you is inaccurate or out of date, you have the right to request a correction. You can also update basic personal details directly through your account settings on the platform.
Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data. However, deletion requests may not be fully fulfilled if the data is needed to meet legal obligations or resolve outstanding disputes.
Fortune111 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent update will be displayed at the top of this page. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
Contact Us About Privacy
For any enquiries, data access requests, or privacy-related complaints, please contact our team:
- [email protected]
- 24 hours a day, 7 days a week
- Bahasa Melayu & English